Refund Policy

At Nepto, we want you to be happy with your purchase. If you're not completely satisfied, please read our policy below.

If you've changed your mind, you may return your item within 14 days of receiving your order for a refund.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be returned with all original packaging.
  • Not show signs of wear, damage or misuse.

To start a return, please contact us using the form below, before sending your item back. 

Unless the item is faulty or incorrect, you are responsible for the cost of returning the item.

Contact Us

If you have any questions about Nepto, our products, refunds, or anything else, please contact us on info@neptostore.com or through the form below.